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Only Lanyards
About Us
We like to think of ourselves as being in the Customer Service Industry dealing with a bespoke product of lanyards, where the focus is on you, the customer and not just the product.
This has been the basis of our growth, testament of which can be seen on our Feefo review pages.
The business started in 2001, as a generalist promotional and business gift company, and is very strong across all product groups and customer market sectors. However, the growth of the internet in the noughties allowed us to focus on and specialise in one specific product group and that would, of course, be... lanyards!
Over the years we have built up a wealth of knowledge and experience, working with some of the world's biggest brands. Although our customers are primarily UK based, we have customers throughout Europe, Scandinavia, Australia, and the United States.
Over the same period, we have built a superb team of great people to service our customers, along with exceptional relationships with our supply chain, allowing us to get great pricing and delivery flexibility to meet the needs of you, our customers.
Confused?
Not sure what Lanyard you need?
We know for many of our customers, choosing the right lanyard from all the various options isn't easy.
So rather than working towards that degree in lanyard manufacture, let us help you figure out the best option for your needs.
The Team
If you want to know a little about us, and who you’ll be talking to...
The Team
You will be dealing with one of the team below, whose aim it is to make your order process as simple as possible - customer service is their passion and they will want to ensure you are completely happy all the way through the process. They will make sure that the artwork is prepared to your satisfaction before the manufacturing process starts.
Once your order is delivered, they’ll be in touch to make sure that you are delighted with your lanyards.
Rachel
Account Manager
The first ever member of the team, joining the business in 2006, Rachel is our Girl Friday! She has great long standing relationships with a lot of her customers, who have been with her for many a year.
What Rachel doesn’t know about lanyards isn’t worth knowing and pays great attention to detail on all aspects of the business. In common with a lot of her workmates, she is also passionate about cake!
Daska
Account Manager
Daska celebrates her 10th anniversary with the business in 2019, and originally joined us to handle and prepare artwork, having a very creative background. However, her ability to communicate effectively with clients shone through, and she seamlessly made the transition to account management, almost unnoticed!
Daska has had a young family during her time here, and successfully juggles her home and family life with her workload.
Andy
Account Manager
Much to the jealousy of some here, Andy has an impressive background in chocolate gifts and prior to that, the travel industry. Joining the organisation in 2016, Andy is a keen marathon runner and triathlete, sport is as much of his life as is his strong focus on Sales and Customer service, and he is an integral part of the team here.
Jenny
Sales Support Administrator
Since joining us in 2015, Jenny has helped define much of the admin procedure that keeps the business running smoothly. Originally a Kent girl, her husband's Army career meant the family have lived in a variety of countries, but settled now in Ripon since 2010.
Jenny loves to travel to far flung places, especially on cruise ships - and loves a glass or two of good red wine!
Helen
Accounts
Helen keeps the wheels of industry turning, busy liaising with customers and suppliers alike, ensuring everything is kept on a sound footing. A local Yorkshire lass, Helen has been working with us since 2015, and her home life is always busy, running around after her two young boys!
Grant
MD / Owner
Grant started the business way back in 2001, and has seen many changes over the years, none more so than the growth of the team working with him - of whom he is exceptionally proud! Originally from London, he has lived in Yorkshire since 1988, so only another 20 odd years to go until he might be able to consider himself a Yorkshireman!
Want to know more about our lanyards?
Elevate your brand visibility and make a lasting impression with personalised lanyards that speak volumes about your identity. At Only Lanyards, we specialise in crafting high-quality, eye-catching lanyards tailored to suit your unique needs.
Call us today on: 01765 233 144